Tokyo - "In Japan it is not common to see overt physical displays of affection in public places. In other words, this is a nation that bows to each other rather than hugs in public. This is quite different compared to some places in Europe and the Americas where hugging and kissing is a common part of greeting friends and family. With Saatchi & Saatchi Fallon's help, Godiva is out to change that, at least for Valentine's Day," explains Jérôme Chouchan, Managing Director of Godiva in Japan.
The campaign rewards people for hugging a specially engineered mannequin. Each hug given the mannequin is measured and rated using technology built into the dummy. The hugger receives a certificate rating their hug quality and a photo of them hugging the dummy is uploaded onto the Godiva campaign site as well as their personal Facebook page. They receive a prize for their effort and can potentially win a more substantial gift. On the campaign site you can even send a virtual hug to someone using an online game created by the agency.
The thinking behind the campaign is simple: Make the participation component irresistible. It breaks through the cultural status quo of Valentine gift giving in Japan in a playful way and encourages people to actively participate in the real world and online.
For those of you reading this outside of Japan, you may be surprised to learn that the tradition of Valentine's Day is different in Japan than in other places. On Valentine's Day, women give gifts to men. Then one month later on White Day, men reciprocate with gifts to the women who previously gave them gifts. We felt there was room to inject some unexpected emotional value into Valentine's Day by asking women to actually express their feelings in a physical way by hugging the mannequin in public and uploading their experience onto social media so it can be shared.
This campaign reflects the emotional brand values of Godiva and has an impact on the popular culture in a fun and unusual way.
The mannequin hugging booth will make appearances at various Godiva store locations around Japan. So far thousands of people have lined up to hug the mannequin and post their photos. Momentum online and at the actual store locations will intensify as Valentine's Day nears.
Campaign Site: http://www.facebook.com/GodivaLoveandHug
Facebook Page: http://www.godivaloveandhug.jp
The public press is also starting to notice the campaign. Coverage includes stories by TV Asahi and Fuji Television. You can view the Metropolis Magazine coverage in English at: http://youtu.be/Nu-scS3qj0Y